Terms and Conditions
Last Updated: October 2026
Welcome to Food Fly Global. These Terms and Conditions govern your access to and use of the Food Fly Global website. By accessing this website, browsing its content, or submitting an enquiry, you agree to these terms. If you do not agree with any part of these terms, please discontinue using the website.
1. About Food Fly Global
Food Fly Global Trading provides information about food powder products and related business and export opportunities. Our product range includes Banana Powder, Flavoured Banana Powder (Chocolate and Vanilla), Moringa Powder, Ginger Powder, Garlic Powder, Sweet Potato Powder, and Pomegranate Powder.
The information displayed on this website is intended to help customers, importers, distributors, wholesalers, and other business partners learn about our products and services.
2. Use of Our Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to the website or its systems.
- Introduce malicious software, harmful code, or other security threats.
- Copy, reproduce, or distribute website content for commercial purposes without prior permission.
- Submit false, misleading, fraudulent, or inappropriate information through our enquiry forms.
We reserve the right to restrict access to the website if we reasonably believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions and other information on our website are accurate and up to date. However, product images, colours, descriptions, packaging, and presentation may vary.
Product specifications, ingredients, available flavours, packaging options, shelf life, certifications, and other details should be confirmed directly with our team before placing an order.
The inclusion of a product on this website does not guarantee its availability at all times.
4. Enquiries and Quotations
Submitting an enquiry through our website does not constitute a confirmed order, purchase agreement, or binding sales contract.
Prices, minimum order quantities, product specifications, sample availability, packaging, delivery schedules, shipping arrangements, and payment terms will be confirmed separately by our team.
Any quotation provided may be subject to validity periods, availability, and the specific terms stated in the quotation.
5. Orders and Payments
Orders are subject to confirmation and acceptance by Food Fly Global Trading. The final order terms will be communicated to the customer before the transaction is completed.
Payment methods, advance payment requirements, outstanding balances, applicable taxes, bank charges, and other financial conditions will be specified in the relevant quotation, invoice, or sales agreement.
Unless expressly agreed in writing, an enquiry or quotation alone does not create an obligation to supply products.
6. Export, Shipping, and Delivery
For international orders, shipping methods, delivery schedules, export documentation, customs requirements, insurance, freight charges, and applicable trade terms will be agreed upon between the parties.
Delivery timelines are estimates unless expressly guaranteed in writing. Delays may occur because of customs clearance, transportation disruptions, regulatory procedures, weather conditions, or other circumstances beyond our reasonable control.
Importers and buyers are responsible for verifying the import requirements, product permissions, labelling rules, and applicable regulations in their destination countries, subject to the responsibilities agreed in the relevant sales contract.
7. Product Quality and Specifications
Food Fly Global aims to maintain appropriate product quality and consistency. Buyers should confirm the applicable product specifications, ingredient details, packaging requirements, and quality documentation before placing an order.
Any certificates, laboratory reports, food safety documents, or other compliance records will be provided where applicable and available for the relevant product and transaction.
Customers should follow the storage, handling, and usage instructions provided with the products.
8. Cancellations, Returns, and Refunds
Cancellation, return, replacement, and refund requests will be handled according to the terms agreed in the applicable quotation, invoice, purchase order, or sales contract.
Due to the nature of food products, returns may be subject to product safety, hygiene, packaging integrity, and applicable legal requirements.
If a customer receives a product that appears damaged, defective, or inconsistent with the agreed specifications, the customer should notify us promptly and provide relevant supporting information, such as photographs, order details, and shipment documentation.
No refund, replacement, or cancellation is guaranteed unless it is permitted under the applicable agreement and law.
9. Intellectual Property
All website content, including text, photographs, graphics, logos, designs, and other materials, is owned by Food Fly Global Trading or used with appropriate permission, unless otherwise stated.
You may view and use this content for personal reference and legitimate business enquiries. You must not reproduce, modify, republish, distribute, or commercially exploit website materials without prior written permission, except where permitted by law.
10. Third-Party Links
Our website may contain links to third-party websites or services for additional information or convenience. These links do not imply that Food Fly Global endorses those websites.
We are not responsible for the content, availability, security, or privacy practices of third-party websites. Visitors should review the relevant third-party terms and policies before using those services.
11. Limitation of Liability
To the extent permitted by applicable law, Food Fly Global Trading shall not be liable for losses arising solely from temporary website unavailability, technical interruptions, errors in general website information, or the use of third-party websites.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. Any liability relating to a specific product sale will be governed by the applicable sales agreement and mandatory legal requirements.
12. Privacy and Personal Information
When you submit an enquiry or contact us through this website, we may collect and use the information you provide to respond to your request and conduct related business communications.
Our handling of personal information is explained in our Privacy Policy. By using the website, you acknowledge that you should review that policy to understand how your information may be handled.
13. Changes to These Terms
Food Fly Global Trading reserves the right to update or revise these Terms and Conditions when necessary. Changes will be published on this page along with the revised update date.
Your continued use of the website after revised terms are published indicates your acceptance of those changes, to the extent permitted by applicable law.
14. Governing Law
These Terms and Conditions shall be interpreted in accordance with the applicable laws of India, subject to mandatory legal requirements and any specific dispute resolution or jurisdiction provisions agreed in a separate sales contract.
Any dispute arising from a particular order or export transaction will be handled according to the terms of the relevant agreement and applicable law.
15. Contact Us
If you have questions about these Terms and Conditions, our products, or our export services, please contact us:
Business Name: Food Fly Global Trading
Email: info@foodflyglobal.com
Phone: +91 94880 14460
Alternative Phone: +91 95973 63802
We will make reasonable efforts to respond to your enquiries and provide further information where required.
